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Product Support

Product Support

Looking for application information or product specs? Find it here in our Product Support database.

Why does BILSTEIN want my VIN number?

How do I measure collapsed and extended length?

General Product Questions

How do I find shocks for my vehicle?

You don't make shocks for my vehicle. Can I use another shock designed for a different vehicle with a similar chassis?

B6 4600 Versus B8 5100

What's the difference between 6112 and 8112?

How can i buy replacement parts (small parts, single corners)?

I'm missing hardware. How can i get it sent to me?

What shocks fit my motorhome?

Can I use a different motorhome shock on my coach?

How do I know what spring to use on my coilover?

Can I buy your products if I'm located in a country outside of the U.S.?

Are you associated with BilsteinLifts.com?

If I level my truck, do I need longer shocks?

When will my product be in stock?

I purchased your product through an online retailer and they will not accept a return. What do I do?

Are B8 Upper Control Arms Compatible with Non-BILSTEIN Shocks?

What's the Difference Between B4, B6 and B8 Products?

What is the difference between rebound and compression?

What's the difference between B6 Performance and B8 Performance Plus?

Mono-tube Versus Twintube

Do I need a reservoir?

How do I determine travel length?

Does BILSTEIN have shocks for my vehicle?

Why Bilstein 4600 and 5100 Struts Should Be Paired with OE Springs

Are 5100's a heavy-duty shock?

Will your shock increase my towing capacity?

RAM Cab and Chassis Compatibility

If a shock absorber or steering damper is not supplied with a dust boot, is one required for proper operation?

How do I know when my shock absorber has been worn past its life?

Does Bilstein offer fully assembled struts (“quick struts”)?

Why Are My Bilstein Shocks So Stiff?

How do I properly store my Bilstein shock?

Do I Need a Spring Compressor When Installing Bilstein Shocks or Struts?

What lift height does Bilstein recommend installing an upper control arm.

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Application/ Parts Catalog

Your website says you do not make shocks for my car. Can I submit a request?

How do I find your online product catalog?

What if the Bilstein catalog doesn’t show any products for my vehicle?

I don't see a shock that is for my lift height, what should I use?

Why isn't my RV model listed, even though you might carry a compatible damper?

Why Don’t You List Products for My Imported Vehicle, Even Though I’ve Seen Them in Other Countries?

Does Bilstein offer solutions or kits to remove or replace factory suspension systems such as Toyota XREAS, GM Magnetic Ride Control, electronic dampers, or air suspension setups?

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