---
title: What documents are required for warranty?
description: You must be the original purchaser of shocks and have proof of purchase to be considered for a warranty claim.
---

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1. [Help Center](https://academy.bilsteinus.com/knowledge?hsLang=en)
2. [Warranty](https://academy.bilsteinus.com/knowledge/warranty?hsLang=en)
3. [Warranty Policy](https://academy.bilsteinus.com/knowledge/warranty?hsLang=en#warranty-policy)

# What documents are required for warranty?

## You must be the original purchaser of shocks and have proof of purchase to be considered for a warranty claim.

In order to process a claim, you must be the original purchaser of shocks and have proof of purchase. Please first contact the original place of purchase (distributor of BILSTEIN products) where you purchased your shocks. Distributors are responsible for handling all product warranty claims. If your distributor is no longer in business, contact Bilstein Warranty Team at warranty@bilsteinus.com to verify warrantability of your shocks and obtain Warranty Evaluation Form.

For [step by step instructions](https://academy.bilsteinus.com/knowledge/how-do-i-submit-a-warranty-claim?hsLang=en) on how to submit a warranty claim, please see [here](https://academy.bilsteinus.com/knowledge/how-do-i-submit-a-warranty-claim?hsLang=en). 

View full Warranty Policy [here](https://bilstein.com/en-us/warranty/).

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