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Product Support

Product Support

Looking for application information or product specs? Find it here in our Product Support database.

General Product Questions

I purchased your product through an online retailer and they will not accept a return. What do I do?

When will my product be in stock?

If I level my truck, do I need longer shocks?

Are you associated with BilsteinLifts.com?

Do I need a reservoir?

Can I buy your products if I'm located in a country outside of the U.S.?

How do I determine travel length?

How do I know what spring to use on my coilover?

Can I use a different motorhome shock on my coach?

What shocks fit my motorhome?

I'm missing hardware. How can i get it sent to me?

How can i buy replacement parts (small parts, single corners)?

What is the difference between rebound and compression?

What's the difference between 6112 and 8112?

Mono-tube Versus Twintube

B6 4600 Versus B8 5100

What's the difference between B6 Performance and B8 Performance Plus?

You don't make shocks for my vehicle. Can I use another shock designed for a different vehicle with a similar chassis?

How do I find shocks for my vehicle?

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Application/ Parts Catalog

How do I find your online product catalog?

Your website says you do not make shocks for my car. Can I submit a request?