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Product Support

Product Support

Looking for application information or product specs? Find it here in our Product Support database.

Why does BILSTEIN want my VIN number?

How do I measure collapsed and extended length?

General Product Questions

How do I determine travel length?

Do I need a reservoir?

Mono-tube Versus Twintube

What's the difference between B6 Performance and B8 Performance Plus?

What is the difference between rebound and compression?

What's the Difference Between B4, B6 and B8 Products?

Are B8 Upper Control Arms Compatible with Non-BILSTEIN Shocks?

I purchased your product through an online retailer and they will not accept a return. What do I do?

When will my product be in stock?

If I level my truck, do I need longer shocks?

Are you associated with BilsteinLifts.com?

Can I buy your products if I'm located in a country outside of the U.S.?

How do I know what spring to use on my coilover?

Can I use a different motorhome shock on my coach?

What shocks fit my motorhome?

I'm missing hardware. How can i get it sent to me?

How can i buy replacement parts (small parts, single corners)?

What's the difference between 6112 and 8112?

B6 4600 Versus B8 5100

You don't make shocks for my vehicle. Can I use another shock designed for a different vehicle with a similar chassis?

How do I find shocks for my vehicle?

Does BILSTEIN have shocks for my vehicle?

Why Bilstein 4600 and 5100 Struts Should Be Paired with OE Springs

Are 5100's a heavy-duty shock?

Will your shock increase my towing capacity?

RAM Cab and Chassis Compatibility

If a shock absorber or steering damper is not supplied with a dust boot, is one required for proper operation?

How do I know when my shock absorber has been worn past its life?

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Application/ Parts Catalog

How do I find your online product catalog?

Your website says you do not make shocks for my car. Can I submit a request?

What if the Bilstein catalog doesn’t show any products for my vehicle?

I don't see a shock that is for my lift height, what should I use?

Why isn't my RV model listed, even though you might carry a compatible damper?

Why Don’t You List Products for My Imported Vehicle, Even Though I’ve Seen Them in Other Countries?

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